FACTORY-DIRECT AFTER SALES
Our key difference - and why customers choose Cibes
AFTER SALES IS OUR SPECIALTY
All our customers agree – the main reason to choose a Cibes lift is not our cutting-edge products or our expert sales team – it is the quality of our After Sales Service.
As soon as you book your lift with us, you will be entrusted to our Customer Care team with your appointed representative. They will ensure that:
Before Installation
- Liaising with your construction team to prepare site & delivery
- Checking that site is correctly prepared and ready for installation
After Installation
- Checking that installation is in line with our strict quality standards
- Delivering handover and product training on how to use your lift
…And for the decades to come
- Tracking and arranging timely maintenances
- Coordinating repairs, spare parts & fixes (if needed)
- Handling any customer requests / upgrades and more!
THE FACTORY DIRECT AFTER-SALES PROMISE
Cibes Lift India Inc. knows that the secret to its phenomenal success has been its best-in-class after-sales service. Over 35% of our business comes from referrals. This is because Cibes has focused on a factory-direct strategy for its technical team as well:
- No outsourcing!
- Technicians trained from Sweden
- Local spare parts warehouse
Cibes Lift India- Kolkata Office
1st Floor, Anuj Chambers, 24, Park St, Park Street area, Kolkata, West Bengal 700016
Cibes Lift India - Hyderabad showroom
3rd floor, Awfis NSL Icon, road No. 12, Anand Banjara Colony, Banjara Hills, Hyderabad, Telangana 500028
Cibes Lift India- Bengaluru Showroom
Ward No. 67, 8th Block, Regent Sunnyside, Ground Floor, Corporation No. 581, Koramangala, Karnataka 560095
Cibes Lift India - Head Office
Ground, Emaar Mgf The Palm Drive Vatika Professional Point, Badshahpur, Sector 66, Gurugram, Haryana 122002
Cibes Lift India - Ambience Mall, Gurugram Showroom
5th Floor, Ambience Mall, NH- 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122010
Frequently Asked Questions (FAQ)
It depends on the technology you choose. With Cibes Screw-driven technology, you don’t have to worry much—our lifts are super low-maintenance and usually just need two quick services a year.
Yes, you can get full service support even after the warranty period ends. Our maintenance packages are thoughtfully tailored based on the usage environment to ensure optimal performance and long-term reliability.
Yes, Cibes Lift India always uses original spare parts from our Swedish factory. It helps your home lift stay safe, durable, and work smoothly with fewer chances of breakdown.
Regular lift maintenance helps keep your home elevator safe, smooth, and long-lasting. With Cibes Lift India, you get expert service that prevents breakdowns and keeps your lift running reliably and up to safety standards.
Yes, with our comprehensive maintenance package, you can get emergency lift repairs anytime after installation. We’re here to keep your lift running safely and smoothly.