FACTORY-DIRECT AFTER SALES
Our key difference - and why customers choose Cibes
AFTER SALES IS OUR SPECIALTY
All our customers agree – the main reason to choose a Cibes lift is not our cutting-edge products or our expert sales team – it is the quality of our After Sales Service.
As soon as you book your lift with us, you will be entrusted to our Customer Care team with your appointed representative. They will ensure that:
Before Installation
- Liaising with your construction team to prepare site & delivery
- Checking that site is correctly prepared and ready for installation
After Installation
- Checking that installation is in line with our strict quality standards
- Delivering handover and product training on how to use your lift
…And for the decades to come
- Tracking and arranging timely maintenances
- Coordinating repairs, spare parts & fixes (if needed)
- Handling any customer requests / upgrades and more!
THE FACTORY DIRECT AFTER-SALES PROMISE
Cibes Lift India Inc. knows that the secret to its phenomenal success has been its best-in-class after-sales service. Over 35% of our business comes from referrals. This is because Cibes has focused on a factory-direct strategy for its technical team as well:
- No outsourcing!
- Technicians trained from Sweden
- Local spare parts warehouse
Gurgaon
Ground, Emaar Mgf The Palm Drive Vatika Professional Point, Badshahpur, Sector 66, Gurugram, Haryana 122002
Bangalore
Ward No. 67, 8th Block, Regent Sunnyside, Ground Floor, Corporation No. 581, Koramangala, Karnataka 560095
Kolkata (Only Office)
1st Floor, Anuj Chambers, 24, Park St, Park Street area, Kolkata, West Bengal 700016